Hiring SAP consultants is a risky endeavour. Everyone has their own horror story or bad experiences of hiring the wrong people for the job. If they were lucky, they might still be here to tell the tale, but sadly, some of them didn’t survive the fall.
“The biggest mistake one can do when hiring an SAP consultant is not assessing their communication skills”
A successful implementation can be factored by various reasons and one of the biggest factors is having the right expertise and this often calls for external SAP consultants. The hiring can make or break you; so that’s why it is important to pay extra attention when you do so.
The biggest mistake one can do when hiring an SAP consultant is not assessing their communication skills. Let’s face it, IT people are not the most extrovert and outgoing people we know out there. If the consultant tends to speak in his technical babble rather than the language other people converse in, say, English, then you should just look the other way and say goodbye. Another common mistake is not checking the consultants’ references beforehand. There’s a reason why they are there, not just a formality in a resume/CV.
Well, other than these two, let’s look into another 3 of the things that can sabotage your next SAP hire.
You don’t care if the skillset and expertise of the consultant match the job you trying to complete or not.
It is a newbies mistake, no doubt, but even seasoned people do this still. The first step in hiring SAP consultants is finding the one who understands your requirements and what needs to be done. SAP community is a relatively a small one. However, no consultant is that good to have multiple expertise.
“…it is the smaller firms who focus more on fulfilling your requirements…”
According to Pazahanick, J., one of the most common trap people fall into is they trust giant IT companies too much. They think that the consultants that they get from these companies will automatically meet their needs. Well, he begs to differ. Most often than not, it is the smaller firms who focus more on fulfilling your requirements and just because they are small, it doesn’t mean that they are not good. On the contrary, they might be better for you.
The best way of getting the one you want is by keeping good contacts. This can be done by networking with the same bunch of people via LinkedIn, or even your own business and professional circle. Make it a habit of keeping friends in this niche community and you will find out that it will be beneficial for you in the long run.
You didn’t ask their experience on similar projects
Sometimes, the consultants can look so good on paper and this is a mistake everyone makes; judging too much from that piece of paper. Just because they wrote some skills that you need in a consultant, it doesn’t mean they are the right person for the job.
Ask the consultants whether they have been involved in similar projects or not. Experience is indeed the best teacher and it holds especially true in this case. You need someone who is well versed in the things that you want to get done and who’s more qualified than the one who has actually done something similar?
So next time you hold an interview session, ask them about the projects that they have done, preferably those that are closely related to your project at hand.
You didn’t ask for a technical interview
“Be mindful that the objective of an interview is to gauge the level of business understanding and technical skills of the SAP consultant”
Boy, isn’t this the mistake of the century for you. As a hiring manager, you might not have the right technical knowledge to conduct a technical interview and as such, a technical interview can be proven challenging for you. But fret not, there’s always something you can do such as:
- Include business and IT members in your team
- Set up an internal meeting before the interview. Prepare a script for everyone to follow
- Include a technical IT resource or consultant to ask specific technical SAP questions
- Ask questions that you are certain of the answers
- Ask how they would solve the issues
Be mindful that the objective of an interview is to gauge the level of business understanding and technical skills of the SAP consultant. Once you have achieved your objective, do not go beyond because it will only exhaust you and the consultant, a lose-lose situation
Hiring SAP consultants is not that hard but it will be hard on you if you refuse to put in the extra work to get the right consultants. Again, it can either make you, or break you. What do you think? Have you ever been guilty of one of these mistakes? Share your experience with us below!